Skip to content ↓

Family Support Offer

To get in touch with any of the team, call Hilltop school and ask for the family support team – 01709 813386

Or Email specific people below:

                             Family Support lead: Andy—
                             Transitions: Vicky—
                             Moving and handling: Adele –


Andy Williams
The Family Support leads to oversee the team and will aim to support families & ensure you get the best support from the right people.

Family Support Worker Shared Responsibilities
Early help referrals / assessments
Referrals to & liaising with other services
Support with form filling etc
Support in meetings.
Help with signposting for any problems at home, dietary issues & bedtime routines surrounding your young person
Liaise with the class teams, Family & Learning Support Team within the school.

To help with behaviour, communication, transitions into & out of Hilltop school.
Arrange information sessions & training for parents
Manage key worker systems within the school
Signpost to events & services in our local area

We have a team of teaching assistants across school who specialise in areas such as ELSA (emotional literacy) Communication and Sensory. Meaning we can seek advice and help get support in class and a home in these areas.
Andy - Behaviour, Mental health, Wellbeing & Therapies
Referrals (ADHD, ASC, Anxiety)
Home & school behaviour strategies
Sensory & Wellbeing

Liaise with in-house ELSA (emotional literacy Support)

Vicky Abukan - Support Officer - Post 19 Provisions & Transition
Vicky’s role is to support the Senior Leadership Team and Family Support Coordinators to develop a family centred provision that proactively seeks to support families.
Coordinate and facilitate person-centred review meetings (PCRs)
Coordinate and facilitate Y14 interim meetings and PCRs
Link with multi-agencies outside of school
e.g. parents/carers, EHCP teams, social workers & post 19 provisions
Oversee that multi-agencies actions are followed through and chased up if they are not ​complete or require changes
Offer effective transitions to post 16/19 students
Ensure that students get the correct post 19 provision
Update agencies throughout the year using a rolling programme
Support parents and families throughout the process of a transition Monitor placements success long term


Adele Alderson - Support Officer - Moving & Handling
Adele has a recognised IOSH approved qualification, she can deliver manual handling training within Hilltop School.
This includes the safe use of hoists and slings, necessary manual handling techniques, practical and theory training for all staff in the workplace and supplying staff and pupils with equipment to support good moving & handling.
She has an understanding of the legal requirements that schools need to adhere to.
She carries out individual risk assessments for pupils and creates bespoke Moving and Handling Plans.
Adele liaises with professionals, the headteacher, the senior leadership team and teaching assistants to make sure Moving & Handling is effective, safe and pupil-centred.
She can advise parents in the home environment so if you would like any guidance please contact the school.